Legal

Privacy Policy

Last updated: November 13, 2026

This policy explains what data Neradot Ltd. ("Neradot", "we") handles when online stores use our products, including the AI Gift Finder plugin and widget (the "Service"), and what we do with it.

Data from stores (our customers)

• Connection details. When a store admin clicks Connect in the plugin, we receive the site address, the store name, the email the admin entered, the platform, the plugin version and the site language. We use them to set up the Service and to contact the store about it.
• Product catalog. We read the store's public product catalog (names, descriptions, categories, prices, stock, images and links) to build and update the Service.

Data from shoppers

• What shoppers type into the gift finder, and which suggested products they click, to return results and to improve them. Please don't type personal details into the finder; it does not need any.
• Technical data such as IP address and browser, used briefly for security and rate limiting.
• Usage analytics. The finder may use Google Analytics to count visits and clicks in aggregate. Stores can tell us to turn this off.

We don't sell personal data, and we don't use store or shopper data to train general-purpose AI models.

Service providers

We use trusted providers to run the Service: cloud hosting, a managed search and AI platform that processes catalog text and shopper requests, Google Analytics, and email. They process data only on our behalf and under their own security commitments. Some of them process data outside Israel, including in the European Union and the United States.

Retention

Catalog data is kept while the store uses the Service and deleted within 30 days after it stops. Shopper requests are kept in aggregate or for up to 12 months to improve results. Connection details are kept while we have a relationship with the store.

Your choices

Stores can disconnect at any time by deactivating the plugin and asking us to delete their data. Anyone can ask to access, correct or delete personal data we hold about them by writing to contact@neradot.com.

Changes

We may update this policy; the date at the top shows the latest version. Material changes will be communicated to connected stores.

Contact

Neradot Ltd., Israel · contact@neradot.com